Our primary mission is to provide you with the best online shopping experience, which is why we've made the shipping and delivery process easy for you because your comfort is our priority.

Shipping companies

Shipping is available to all cities within the Kingdom of Saudi Arabia and all countries of the world. Rawda Carpet Store deals with many shipping companies such as Aramex and others.

Delivery cost within Medina

Delivery costs within Medina are as follows:

Order value less than 100 Saudi Riyals = 15 Saudi Riyals

Order value over 150 = Free delivery

*Prices do not include VAT.

Shipping and delivery costs

Shipping and delivery costs to all cities in the Kingdom of Saudi Arabia are as follows:

Order value less than 299 = 30

Order value over 299 = Free shipping

*Prices do not include VAT.

International shipping and delivery costs

Shipping and delivery costs to all cities in Kuwait, the United Arab Emirates, Bahrain, and the Sultanate of Oman are determined based on the weight of the shipment when entering the address.

As well as the rest of the world.

Cash on delivery

*Please note that if you choose cash on delivery as your payment method, there will be an additional fee separate from the order shipping fee. The additional fee for the cash on delivery option is 14 Saudi riyals for all cities in Saudi Arabia.

When will I receive the order?

We will deliver your order within one to seven business days after:

- Receipt of the amount will be confirmed in case of payment by Visa or MasterCard.

- After confirming the order by sending a text message if you choose cash on delivery as your preferred payment method.

After that, you won't have to wait long; a shipping company employee (or one of Rawda Carpet's shipping and delivery representatives) will contact you on the mobile number we have on file to arrange a pickup time for your shipment. Please note that it's important to answer incoming calls so that the delivery representative can coordinate with you regarding the delivery date.

Please note that shipping companies' official working days are from Saturday to Thursday, and delivery is not available on Fridays, holidays, and official holidays.

Always in touch - we follow up on the order status with you

To better track your order status, we'll send you a text message to the mobile phone number you registered when you completed your purchase as soon as the shipment is dispatched. The text message includes your shipment tracking number, which you can enter on the shipping company's website to track your shipment status directly.

We're done! Your order is now in your hands...

Feel free to take a picture of your order and send it to us via

[email protected]

Or Instagram https://www.instagram.com/alrawdah.rug/

Or one of our pages on various social networks.